Terms of Service

1. Acceptance of Terms

By accessing or using our website and services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Description of Service

BizMitra provides a WhatsApp Business automation platform that helps businesses manage customer communications, campaigns, and support through WhatsApp's official Business API. Our platform is designed for small and medium enterprises operating primarily in India.

3. Use of Service

You agree to use our services only for lawful purposes and in compliance with WhatsApp's Business Policy and all applicable laws, including obtaining proper consent before messaging any customer. You must not use BizMitra to send spam, unsolicited messages, or any content that violates applicable regulations.

You are solely responsible for all content you send through our platform and for ensuring that you have the necessary consents and permissions from your recipients.

4. Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other security breach.

5. Intellectual Property

All content, trademarks, and other intellectual property on our platform remain the property of BizMitra or its licensors. You may not copy, reproduce, or distribute any part of our platform without our express written permission.

6. Limitation of Liability

BizMitra is not liable for any indirect, incidental, special, or consequential damages arising from your use of our services, including but not limited to loss of revenue, data, or business opportunities, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising from your use of the services shall not exceed the amount you have paid to us in the preceding three months.

7. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the services will be uninterrupted, error-free, or completely secure.

8. Changes to Terms

We may update these Terms from time to time. We will notify users of material changes via email or a prominent notice on our website. Continued use of our services after changes become effective constitutes acceptance of the updated Terms.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in India.

10. Contact Us

Questions about these Terms can be sent to support@bizmitra.info.